FAQ
F.A.Q.
Frequently Asked Questions
Who or what Bassfishing Planet is?
Bassfishing Planet is a firm specialized in sell Black Bass spinning type of fishing articles, ready to satisfy all of your wishes, with the newest articles on the market and a wide range of products available.
Can I trust to buy from you?
Sure, without reserve!
For Credit Card transactions we use
Banca Sella's server, leader in the e-commerce branch. You can also make safe payments through
Pay Pal.
Why ask you and not to a normal bassfishing shop?
Because Bassfishing Planet gives much more than any “traditional” shop.
The computer purchase ease, avoiding traffic and find a parking space, the safety to receive promptly the goods in perfect conditions directly to your home and the expert consultancy and information service every time active at
info@bassfishingplanet.com.
How can I have information about baits, rods and all rest of your products?
Every article has an accurate description in which are indicated all of its major features. If you need more detailed information, please send an e-mail to
info@bassfishingplanet.com, we will reply as soon as possible.
I can't see a page, how can I do?
We ask you to send us an e-mail to
info@bassfishingplanet.com with the broken link, in this way we can promptly solve the problem.
How can I place orders from you?
In different ways:
registering, and using the Shopping Cart;
by e-mail to
order@bassfishingplanet.com;
by FAX at number +39 0522/1718461
How can I register myself on your website?
You have only to “click” on “Register now” on the high left of the
www.bassfishingplanet.com Home Page and fill out the form. Do not forget to wait for the confirmation e-mail for begin to use our services.
I've placed the order and I have paid. And now?
Now we will prepare your order as soon as possible we can do. You can every time control the order status in your personal page.
As soon as we ship the order, we will send you an advising e-mail.
Can I change or return the goods?
Sure. Our policy is to satisfy completely our customers. If the goods you received is damaged, unusable, or it is not the same as the one you have ordered, please contact us to
return@bassfishingplanet.com.
For further information please read the
Right of withdrawal page.
If our F.A.Q. did not remove all your doubts, feel free to contact us to
info@bassfishingplanet.com. We will be happy to help you.
